Trade-In Terms & Conditions

Card Condition

All cards submitted must be in Near Mint (NM)condition. This means cards should have no visible wear, scratches, whitening on edges, creases, or bends. Cards that do not meet NM standards may be graded lower, resulting in a reduced payout, or returned at the customer's expense.

Price Lock Guarantee

Once a trade-in is submitted, the quoted prices are locked for 7 days from the date of submission. Your cards must arrive within this 7-day window for the quoted prices to be honoured. After 7 days, prices may be re-evaluated based on current market rates.

Shipping

Customers are responsible for shipping costs when sending cards to us. We recommend using a tracked and insured delivery service. Cambridge TCG is not responsible for cards lost or damaged in transit.

For trade-ins with a total payout of £100 or more, we will contribute £2.70 towards your shipping costs, added to your final payout.

Ship your cards to:

Payment

Two payment options are available:

• Store Credit: Processed within 1 business day after grading. Credit is applied to your account and can be used for any purchase on cambridgetcg.com.
• Cash (Bank Transfer): Processed within 2 business days after grading. Funds are sent via bank transfer to the account details you provide.

Cancellation

You may cancel your trade-in submission at any time before your cards have been received and processed by contacting us at [email protected] with your reference number.

Once cards have been received and grading has begun, cancellation is no longer possible. Cards that have been graded but not yet paid out may be returned at the customer's expense upon request.

Age Requirement

You must be 18 years of age or over to submit a trade-in. By submitting a trade-in request, you confirm that you meet this requirement.

Record Keeping

Cambridge TCG maintains records of all trade-in transactions in accordance with UK regulations. Records include customer details, card details, quantities, and payment information. This data is retained for a minimum of 6 years for accounting and legal compliance purposes.

Contact

For questions about trade-ins, contact us at [email protected].