Terms of sale

Who you're buying from

Cambridge TCG, operating from Cambridge, United Kingdom. Reach us any time via the contact page.

Orders

• Placing an order is an offer to buy. The contract is formed when we send your order confirmation email.
• If something goes wrong on our side — an item is out of stock or a price was displayed in error — we'll tell you before dispatch and refund in full if you'd rather not proceed.

Pricing

• Our prices are set in pounds sterling (GBP) and include UK VAT where the law requires it.
• Prices shown in other currencies are estimates converted at recent exchange rates, for your convenience — the charged amount is the GBP price.
• If you want to know how a price was worked out, every price here can show its sources — see how we price.

Shipping

We ship from Cambridge, UK. Delivery options and costs are shown at checkout before you pay. Trading-card markets move daily, but a price you've paid is a price you've paid — we don't re-quote after checkout.

Returns and cancellations

• UK consumer law applies to purchases from our shop, including your statutory rights to cancel distance purchases and to a remedy for faulty goods. We honour those rights in full.
• If an order arrives damaged or wrong, contact us and we'll put it right — replacement or refund.
• Selling cards to us is a different transaction with its own terms: trade-in terms.

The market and auctions

Listings on the peer-to-peer market and auctions are sales between collectors; Cambridge TCG provides the venue. How fees and commission work there is documented at fees & commission.

Governing law

These terms are governed by the law of England & Wales, and disputes belong to the courts of England & Wales — without taking away protections you're entitled to as a consumer where you live.

Honest gaps

We have not yet published a lawyer-drafted long-form contract. Until we do, this summary plus your order confirmation email is the deal in plain words, and statutory law fills any gap. When something here changes, the date at the top changes with it.